MotR

Help Centre

How can we help?

Search our help articles or browse by category. Find answers for the MotR app, MotR Secure and MotR Fleet.

Features

Using the AI Assistant

How the MotR AI Assistant can help and its limits.

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Getting Started

What is MotR?

An overview of the MotR platform and what it does.

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Getting Started

Getting started with MotR

How to set up your MotR account and add your first vehicle.

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MotR Secure

MotR Secure overview

What MotR Secure is and how it protects your vehicle.

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MotR Secure

Installing your MotR Secure tracker

Self-install and professional installation for MotR Secure.

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Vehicles

Setting up your vehicle

Adding a vehicle and getting its data into MotR.

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Vehicles

Changing or transferring a vehicle

How to add, switch or remove vehicles, and transfer a tracker.

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Billing

Cancelling a subscription

How to cancel MotR+ or MotR Secure.

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Account

Deleting your account

How to close your MotR account and what happens to your data.

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Technical

Troubleshooting common issues

Fixes for common problems in MotR.

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Technical

GPS and location questions

Why GPS positions can vary and what to expect.

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MotR Fleet

Fleet onboarding

How businesses get started with MotR Fleet.

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MotR Fleet

Managing your fleet

Day-to-day fleet management in MotR Fleet.

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MotR Fleet

MotR Fleet overview

What MotR Fleet offers businesses.

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Features

Storing documents

How to use the digital glovebox to store vehicle documents.

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Features

Tracking mileage

How to log and review your mileage.

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Features

Tracking expenses

How to record running costs.

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Features

Using Fuel Finder

Finding nearby fuel and prices.

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Reminders

MOT reminders

Never miss an MOT with MotR reminders.

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Reminders

Tax reminders

Reminders for vehicle tax renewal.

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Features

Tracking insurance

Keep on top of insurance renewals and documents.

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Security

Account security

Keeping your MotR account safe.

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Security

Your privacy

How MotR handles your personal information.

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Billing

Subscriptions and billing

How MotR+ and MotR Secure billing works.

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Billing

Payment methods and failed payments

How payments are taken and what happens if one fails.

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